SMS Audio Privacy Policy

We are committed to safeguarding the privacy of our visitors and service users. This policy applies where we determine the purposes and means of the processing of your personal data. We use cookies on our website. These cookies are strictly necessary for the provision of our website and services. In this policy, "we", "us" and "our" refer to SMS Audio. This document was created using a template from SEQ Legal (https://seqlegal.com).

How we use your personal data

We may process data about your use of our website and services including location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. The source of the usage data is our analytics tracking system. This usage data may be processed [for the purposes of analysing the use of the website and services]. The legal basis for this processing is our legitimate interests, namely monitoring and improving our website and services.

We do not routinely collect identifiable data from you as a result of your visit to this website.

If you contact us by using our website ‘Contact Form’ you will be providing us with your email address and any other data you give in the body of your message. This data and any other data you provide in subsequent communications including written, electronic and by phone, or requested by us in response to your message will only be used to enable us to deal with your enquiry and offering other services which appear to be relevant to you.

We may process information relating to transactions, including purchases of goods and services that you enter into with us and/or through our website. The transaction data will include all the data you give us e.g. your contact details, your card details and the transaction details to enable us to keep proper records of the services provided to you.

We may process any of your personal data identified in this policy where necessary for legal reasons or where it is in our legitimate interests e.g. the proper protection of our business against risks.

Please do not supply any other person's personal data to us, unless we prompt you to do so.

Providing your personal data to others

We may disclose your details to our suppliers or subcontractors but only where necessary to enable us to provide the services you are asking for or receive.

In addition to the specific disclosures of personal data set out in this Section we may disclose your personal data where such disclosure is necessary for compliance with a legal obligation.

We will NOT share your details with any other third party (except as above) for the purposes of processing or marketing without your specific prior consent.

Retaining and deleting personal data

This Section sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal data.

Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.

We will retain your personal data for 6 years following our last communication/service provision with you. We will also retain your details for an unspecified period where this is necessary to comply with legislation or statutory regulation or to protect our business interests. You can request us to delete your details earlier.

Amendments

We may update this policy from time to time, you will find our latest version on our website. We will also send you a copy upon request.

Your rights

You have a number of rights under data protection law these include the right to access your details; to correct your details if inaccurate; to delete your details; to limit our processing of your details; to transfer data; to object to processing; to withdraw consent and to complain to a supervisory authority.

You also have the right to confirmation that we process your personal data and access to the data we hold about you. You also have the right to know the purposes of our processing, the type of personal data concerned and who receives your data. Providing the rights and freedoms of others are not affected, we will supply to you a copy of your personal data. The first copy will be provided free of charge, but additional copies may be subject to a reasonable fee. The exercise of your rights in relation to your personal data must be made in writing to our head office.

Cookies used by our service providers

We use Google Analytics to analyse the use of our website. They collect information about website use by means of cookies. This information is used to create reports about the use of our website. They do not provide us with information which enables us to identify you. Google's privacy policy is available on their website.

Your Management of cookies

Most browsers allow you to refuse to accept cookies and to delete cookies. Details on how to do this for your browser can be found on your browser's website.

If you blocking all cookies you may not be able to access our website or use its features.

Our details

This website is owned and operated by Sound Media Solutions Ltd trading as SMS Audio. We are registered in England and Wale] under registration number 5148756. Our registered office is at Unit 11 New Tredegar Business Park, New Tredegar Caerphilly NP24 6BH which is our principal place of business. You may contact us at this address or by email using our contact form or by telephone on +44(0)1443879277